One of the main roles of being a PCC, or a DPCC for that matter, is dealing with the public. Meeting them, talking with them, representing them and listening to them. We hear moans, complaints, concerns and also compliments, whether it be about the Police or the work of the Commissioner and his team( the Office of the Police and Crime Commissioner).
The OPCC receives hundreds of letters and email correspondence each year. Some are easily dealt with but others require more thought, research or need Martin or I to set out our position on an issue.